Acceptable Use Policy

1. Important Information About Locai Labs Products

2. Acceptable Use

Use of Locai Labs products and services is subject to compliance with this Policy, which contains:

2.1. Product-specific usage rules

2.2. Prohibited Uses

2.3. Content Standards

This Policy should be read alongside your purchase agreement, software licence, and any hosted-service terms that apply to you.

3. Product-Specific Usage Rules

3.1. Locai One software. You may use Locai OS, the Locai App and related software on licensed appliances for your internal business or personal purposes, in accordance with your licence and brand guidelines of Locai Labs. You must not reverse engineer, resell, or redistribute the software except as expressly permitted in writing.

3.2. Hosted services (including GB1). Where you use a Locai Labs hosted assistant, use must be lawful and must not abuse shared infrastructure (for example automated scraping, denial-of-service patterns, or load that materially degrades the service for others). Locai Labs may suspend or restrict access to a hosted service to protect the platform, other users, or to comply with law.

3.3. Locai Labs does not claim a general right to withdraw your use of software running solely on an appliance you own, except as provided in your licence (for example for material breach, IP infringement, or legal compulsion).

4. Prohibited Uses

4.1. You may not use Locai Labs products or services:

• 4.1.1. If you are under 18 (for hosted consumer assistants; organisational use of Locai One follows your organisation's policies and applicable law).
• 4.1.2. In any way that breaches any applicable local, national, or international law or regulation.
• 4.1.3. In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.
• 4.1.4. For the purpose of harming or attempting to harm minors in any way.
• 4.1.5. To bully, insult, intimidate or humiliate any person.
• 4.1.6. To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
• 4.1.7. To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any AI model, computer software or hardware.
• 4.1.8. In any way that involves child sexual exploitation or abuse.
• 4.1.9. To generate or upload terrorist content.
• 4.1.10. To generate or upload selling illegal drugs or weapons content.
• 4.1.11. To generate or upload content which is racially or religiously aggravated public order offences.
• 4.1.12. To generate or upload content promoting or facilitating suicide.
• 4.1.13. In any way that involves intimate image abuse.
• 4.1.14. In any way that involves sexual exploitation.

4.2. You may not use Locai Labs products or services to send communications containing:

• 4.2.1. Offensive, indecent, obscene, or menacing messages.
• 4.2.2. False or threatening messages.
• 4.2.3. Messages containing flashing images targeting individuals with epilepsy.
• 4.2.4. Messages encouraging self-harm.
• 4.2.5. Sending unsolicited sexual images or deepfakes or sharing intimate images.
• 4.2.6. Persistently using an electronic communications service to cause annoyance, inconvenience, or needless anxiety.

4.3. You also agree not to access without authority, interfere with, damage, or disrupt:

• 4.3.1. any part of Locai Labs' systems;
• 4.3.2. any equipment or network on which a hosted Locai Labs service is stored;
• 4.3.3. any software used in the provision of a Locai Labs hosted service; or
• 4.3.4. any equipment or network or software owned or used by any third party.

5. Content Standards

5.1. These content standards apply to any and all material which you input as a prompt or otherwise upload, or any material which you cause to be generated (whether or not you then disseminate it) through a Locai Labs product or service ("User Material").

5.2. The Content Standards must be complied with in spirit as well as to the letter. The standards apply to each part of any User Material as well as to its whole.

5.3. Locai Labs will determine, in its discretion, whether User Material on a hosted service breaches the Content Standards. For Locai One, your organisation is responsible for enforcing acceptable use on systems under its control; Locai Labs may still act where software licence terms are breached or where we become aware of illegal use.

5.4. User Material:

• 5.4.1. Must be accurate (where it is submitted or disseminated as factual).
• 5.4.2. Should only contain opinions that are genuinely held.
• 5.4.3. Must comply with the law applicable in any country from which it is posted and to which the service is targeted.

5.5. User Material must not:

• 5.5.1. Be defamatory of any person.
• 5.5.2. Be obscene, offensive, hateful, or inflammatory.
• 5.5.3. Bully, insult, intimidate or humiliate.
• 5.5.4. Encourage, promote, or provide instructions for deliberate self-harm.
• 5.5.5. Encourage, promote, or provide instructions for suicide.
• 5.5.6. Encourage, promote, or provide instructions for an eating disorder or behaviours associated with an eating disorder.
• 5.5.7. Promote sexually explicit material.
• 5.5.8. Include child sexual abuse material.
• 5.5.9. Incite violence or hatred against particular groups.
• 5.5.10. Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
• 5.5.11. Include content that would be considered a criminal offence under laws relating to terrorism, child sexual abuse material, racism, or xenophobia.
• 5.5.12. Infringe any copyright, database right or trademark of any other person.
• 5.5.13. Include material that might impair the physical, mental, or moral development of persons under the age of 18.
• 5.5.14. Be likely to deceive any person.
• 5.5.15. Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
• 5.5.16. Contain illegal content or promote any illegal content or activity.
• 5.5.17. Be in contempt of court.
• 5.5.18. Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience, or needless anxiety.
• 5.5.19. Be likely to harass, upset, embarrass, alarm, or annoy any other person.
• 5.5.20. Impersonate any person or misrepresent your identity or affiliation with any person.
• 5.5.21. Give the impression that the User Material emanates from Locai Labs if this is not the case.
• 5.5.22. Advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse.
• 5.5.23. Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.
• 5.5.24. Contain any advertising or promote any services or web links to other sites, except where that is an intended use of the product in your organisation.

6. Breach of This Policy

6.1. When we consider that a breach of this Policy has occurred, we may take such action as we deem appropriate under your applicable agreement.

6.2. Failure to comply with this Policy may constitute a material breach of your licence or hosted-service terms, and we may do any of the following (as applicable to the product):

• 6.2.1. Terminate or suspend the relevant agreement or hosted access.
• 6.2.2. Immediate, temporary, or permanent withdrawal of your right to use a hosted Locai Labs service.
• 6.2.3. Immediate, temporary, or permanent removal of any User Material uploaded by you to a hosted service.
• 6.2.4. Issue a warning to you.
• 6.2.5. Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
• 6.2.6. Further legal action against you.
• 6.2.7. Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

6.3. We exclude our liability for all action we may take in response to breaches of this Policy, to the extent permitted by law.

6.4. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.